How to set up Auto Retry Payments

Written by Soule Bolivar
Updated 2 weeks ago
To manually reattempt a failed payment, please see this article How to reattempt a failed payment

1. Navigate to 'Settings' then 'Profile'. Under profile, select the 'Payments' tab.

2. Scroll down to the 'Auto Payment Retry'.

3. Toggle the 'Auto Payment Retry' button to enable it.

4. You'll be asked to set two configurations, the retry frequency and number of attempts.

So whether you want this to be a daily, every two, three, four or five days, and how many attempts you would like taken on a single transaction.

5. Press 'Save', and you'll see the configuration which you'll be able to disable or edit at the end any time. Click the 'Edit' button to modify the configuration. 

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