To deactivate a staff:
Please remember to reassign all future sessions to another active staff before deactivating this staff.
- Log into the web portal as Gym Admin.
- Then you go to operations, click on Staff.
- Find the staff you wish to deactivate.
- Press on the Active button to deactivate an active staff as shown below:
- You’ll be prompted with a message to reassign all future sessions to an active staff member.
- Click OK to proceed with deactivation.
Please note that once a staff member is deactivated, their access to XODA Go will also be disabled.
As a general rule in XODA, we don’t delete data — we hide or archive it instead. For example, member profiles are archived, not deleted.
The same applies here. These sessions are not permanently deleted; they are simply hidden from the schedule because they are assigned to an inactive trainer.
To reactivate a staff:
- Filter the staff list to inactive.
By default, only active staff profiles are displayed. To view inactive staff profiles, simply update the filter to All or Inactive.
- Follow the same steps as described above.
- Press the Inactive button to reactivate an inactive staff as shown below:
Please note the following functions can only be perform by contacting support@xoda.com:
1. Deactivate or reactivate a gym admin
2. Deactivate a gym owner.
3. Promote gym admin or staff to gym owner.
