XODA Member's Report

This article will describe each sections of the Report's page. It is designed to provide key metrics for managing members, revenue and payments.
Written by Soule Bolivar
Updated 3 months ago

To get to the report's page:

1. From the 'Homepage', go to 'OPERATIONS'.

2. Click on 'REPORTS'.

Date Range Filter: Enter a custom date range or choose from preset filters such as ‘TODAY, ‘LAST WEEK’, ‘THIS WEEK’, ‘LAST MONTH’, and ‘THIS MONTH.’ This helps in viewing data for a specific period.

Key Metrics: The dashboard displays three key metrics in colored rectangular sections:

  • Inactive Members: Displayed in orange, it shows the number of members who are currently inactive.
  • Active Members: Displayed in teal, it indicates the number of members who are currently active.
  • Spots Booked: Displayed in green, it represents the percentage of spots booked

Client Capacity and Bookings: This bar chart provides a visual representation of 'Total Capacity' and 'Bookings', each represented by horizontal bars in different colors.

  • Total Capacity: refers to the maximum number of attendees or students that a particular class or session can accommodate.
  • Bookings: refers to bookings that have been successfully processed and confirmed by the system.

Facility Status: This section provides a quick overview of the total rooms and occupied rooms in the facility, represented by circular icons on different colors.

Revenue: The graph illustrates the revenue trends for packs, plans, and products, based on the selected date range. 

Hover your mouse over the dates to see the details.

Sessions: The pie chart compares the types of booked sessions or classes over a specified period, with the displayed numbers varying based on the selected date range. 

  • Revenue: This tile displays the total revenue from plans, packs and product.
  • Gross Membership Sales: This tile shows the gross sales from memberships.
  • Gross Product Sales: This tile represents the gross sales from products.
  • Direct Debit: This tile shows the number of direct debits.
  • Pre Paid Plan: This tile displays the number of pre paid plans sold.
  • Pack: This tile display the number of packs sold.
  • Suspended Members: This tile displays the number of suspended members. 

Note: the displayed numbers varying based on the selected date range and clicking each tile will show a table. 

Failed Payment: The graph illustrates the trend of failed payments over a specific period, with the displayed numbers varying depending on the selected date range.

Cancel Reasons - All Time: This graph represents reasons for cancellations over the whole period. To view details, hover your mouse over each section of the pie chart.

Suspension Reasons - All Time: This graph represents reasons for suspension over the whole period. To view details, hover your mouse over each section of the pie chart. 

Stage: 

Did this answer your question?