Payment Method Changes

Add payment method, update payment method, delete payment method
Written by Ying Que
Updated 6 months ago

Normal workflow

  1. Create payment method: add a new payer profile to the payment provider.
  2. Update payment method: use the hosted payment page to then enter the raw card or bank details. They cover 99% of use cases. If you want to change a payer's payment method, please use the update payment method button.

Delete Payment Method

We introduced the button called Delete Payment Method for several extreme use cases. Sometimes, a member leaving a gym asks the owner to wipe that record. Other times, a payer record is corrupted such as debit authority withdrawn. In those cases, we would delete the current payment method then add a new one. Please be careful with this button and refrain from using it when you simply wish to update or change a member's payment method.

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