To access detailed information about a specific member, follow these steps:

• Navigate to the Operations Tab:
  Log into your XODA dashboard and locate the Operations tab in the main menu.

• Go to the Members Section:
  Click on Members to view the list of all registered members.

• Select the Member:
  From the list, click on the name of the member whose details you’d like to view. This will open their profile.

• Review the Member’s Details:
  In the member's profile, you can view the following information:

• Personal Information: Contact details, membership ID, etc.

  • Suspension History: Any previous suspensions applied to their account.
  • Unpaid Bookings: Outstanding payments for any booked services or classes.
  • Current Plan: The membership plan they are currently subscribed to.
  • Remaining Visits: The number of visits left in their current plan.
  • Active Packs: Details about any active add-ons or services.
  • Upcoming/Scheduled Plans: Memberships or services scheduled to start in the future.

By following these steps, you can easily access and manage a member's details to provide better service and support.