Revert a member with future cancellation date

Describes the procedure to revert a cancellation set to a future date
Written by Ying Que
Updated 5 months ago

To revert a member cancellation set to a future date, please following the steps below:

  1. Go to the Personal Info of the member who is suspended to a future date.
  2. Scroll down to 'Member Suspension' and click the edit button.
  3. In the suspension pop up, change the suspension end date from today to another future date which is greater than the cancellation date.
  4. Then click ADD SUSPENSION PERIOD to convert the cancellation into a suspension.
  5. Lastly, click on 'Cancel Suspension Period'.

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