To change a member's billing frequency:

1. Under OPERATIONS go to MEMBER DETAILS
2. In the SEARCH bar, enter the member’s name to get their profile
3. Click into their profile
4. Scroll down to CURRENT PLAN
5. Click the pencil icon next to anything you wish to edit; Payment Schedule, Next Payment Date or Scheduled Amount
6. Click the arrow on the right to confirm the changes

The member's billing frequency is now updated.