To change a member's billing information:
- Under OPERATIONS go to MEMBER DETAILS.
- In the SEARCH bar, enter the member’s name to get their profile.
- Click into their profile.
- Scroll down to CURRENT PLAN.
- Click the pencil icon next to anything you wish to edit; Payment Schedule, Next Payment Date or Scheduled Amount.
- Click the arrow on the right to confirm the changes.
The member's billing information is now updated.