Deleting member bookings from a Group Glass

Deleting member bookings from a Group Class
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Written by Bojana
Updated 11 months ago

To send a message to members of a group class:

  1. Under OPERATIONS go to GROUP CLASS
  2. Edit the group class and navigate to BOOKINGS
  3. click x next to the confirmed members. This will cancel the booked in member.
  4. Popup appears if the class is being cancelled outside the lockout period and have a cancellation fee. Clicking OK will charge the cancellation fee from the member. Checking the waive fee tickbox and clicking OK will cancel without charging the member.
  5. On cancelling a member the first one in the waiting list will be confirmed.
Note: To cancel multiple classes at the same time for one Member easiest way is to navigate to OPERATIONS >> Members >> Choose the member >> Bookings >> Click X next to the classes that need to be removed
  1. How to delete member bookings from a group class:
    1. There are three options:
    2. Cancel this session only - cancels the member booking for the current highlighted group class.
    3. Cancel recurring sessions - cancels the recurring member bookings from the current highlighted group class and onwards.
    4. Choose a date rangeFor example, there are a series of recurring Group Classes on Fridays. The date range is chosen to be from this Friday till Friday in 3 weeks then exactly three bookings are deleted, leaving the rest of the bookings still intact.
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