Cancel a group class

How to cancel a group class
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Written by Bojana
Updated 1 year ago

To cancel a class:

  1. Under OPERATIONS go to GROUP CLASS
  2. Filter the group classes by date, or overview by day, week or month
  3. Additional filters: Instructors, gym room, services, staff and contractors
  4. Once you have your filters in place, click on EXPAND ALL to see the class overview
  5. Find the class you’d like to cancel and click on the edit button (under the Modify column)
  6. Click on CANCEL
  7. Confirm you’d like to CANCEL THIS SESSION ONLY, CANCEL RECURRING SESSIONS or choose a DATE RANGE for a temporary suspension
  8. SUBMIT to confirm the cancellation

Note: If the class is cancelled by the staff member, all the members get their credits back.

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